The AGCO is guided by a Strategic Plan that positions the agency to be an effective and modern regulator through an increasingly complex operating environment. Serving as a compass, the plan helps the AGCO to strategically navigate the challenges and opportunities that exist within the liquor, gaming, horse racing, and cannabis retail sectors.
The Strategic Plan focuses on three strategic goals: Modern Regulator, Service Excellence, and People First. Characterized by a set of key commitments that drive AGCO’s culture and inform decision-making, these goals align with, and support the achievement of, government objectives to:
- enhance accountability and efficiency in the delivery of public services;
- use evidence-based decision making and policy development;
- reduce the administrative burden on businesses; and
- increase consumer choice.
Strategic Plan
Vision: A world class regulator that is innovative, proactive, and socially responsive.
Mandate: To regulate in accordance with the principles of honesty, integrity, and in the public interest.
| Our Strategic Goals | Our Key Commitments |
|---|---|
| Modern Regulator |
|
| Service Excellence |
|
| People First |
|
During 2019–2020, the AGCO made significant progress towards achieving its strategic goals, with all divisions contributing to efforts to keep the agency moving forward, as a Modern Regulator, providing Service Excellence to all stakeholders, and striving to be an organization that puts People First. Here are some of the highlights.