Apply for a gaming assistant registration

To apply for a gaming registration through the iAGCO portal, it's easy to get started. You’ll need to apply if you:

• are applying for gaming assistant registration for the first time
• had a gaming assistant registration but it’s expired
• are reapplying for registration as a gaming assistant because your last application was refused by the AGCO or you withdrew it (or your employer withdrew your offer of employment) 

As part of your application, you’ll need to submit these things:

• offer or a conditional offer of employment from the casino operator, charitable gaming site or retail location
  • For further information, please contact the human resources office of your future employer.
  • For applicants in the commercial sector only, the employer must identify the job functions to be performed by the applicant using the definitions found in the chart below. If any of these job functions change during the course of the applicant’s employment, the registrant must submit a Change application immediately.
• personal disclosure (available during the application process)
• registration fee (for commercial and charitable sectors only)
• supporting documents (if that applies)

You must also indicate the category and sector in which you are or are planning to work:

• Commercial Sector – e.g. casino, slot machine facility
• Charitable Sector – e.g. bingo hall, fair and exhibition (e.g. CNE)
• Lottery Sector – e.g. Ontario Lottery and Gaming Corporation lotteries

We need this information as part of our risk assessment and to charge the right registration fee.

Transfer to a new employer

If you are already registered and you plan to start working for a new or different employer, you can submit a new offer of employment and change of employment application online through the iAGCO portal. Learn more about transfers and changes on the manage your registration page. 

To apply for a gaming assistant registration, create an account on the iAGCO portal. Once you’ve set up your iAGCO account, you can apply for your registration.

Apply on iAGCO

Once you’ve submitted your registration, the AGCO will review it. The AGCO makes every effort to process registrations in a timely manner. We may ask for more information if we need to.

As a gaming assistant, you must meet the Registrar’s standards for your registration. Read the resources available to the gaming sector you work in to understand your responsibilities. 

• If you’re renewing or making changes to a registration you already have, don’t fill out a new application. Learn how to renew or update your information in the next section.  
• Your offer of employment should say whether you are Category 1 or Category 2. Confirm with your employer which type of gaming assistant you are and how long you want your registration to last (one year or two years).  
• If you are registered as a gaming assistant and get another job within 30 days of finishing your last job, call AGCO customer service.  

• Do not misrepresent or leave out any material fact(s). Information you provide will be verified.  
• It is a serious offence to knowingly provide false information on the forms and on any attachments.
• If you provide false, incomplete, or misleading information, or you leave out information or do not notify us of any material changes after your application is filed, this may result in the refusal, suspension or revocation of your registration.