- The AGCO continued to implement a strategic engagement approach across the organization as a staple component of its business process. This strategy has resulted in the delivery of a series of engagement-driven activities aimed at raising stakeholder input and awareness about major corporate initiatives.
- A comprehensive strategy was developed to engage the AGCO’s municipal partners in a focused and coordinated manner. In the first year of the strategy, a municipal webinar series was undertaken to strengthen and formalize the AGCO’s relationship with municipal partners by creating a platform for dialogue and education. Three webinars were held, focusing on the AGCO’s role, charitable gaming and cannabis.
- A number of educational webinar sessions were successfully delivered for industry stakeholders including: Beer, Wine and Cider in Grocery Stores, Horse Racing Integration and Catch the Ace.
- The AGCO continued to collaborate with the OPP, as well as regional and municipal police services currently participating in the Last Drink Program through the ongoing review of program reports and analysis of program data.
- Collaboration and close partnerships with police services, other regulators and municipalities continued to enhance regulatory compliance through the sharing of information and resources.
- The AGCO continued to maintain a collaborative relationship with the Canadian Centre for Ethics in Sport, College of Veterinarians, Canada Border Services Agency, Regulatory Compliance & Enforcement Council, Financial Transactions and Reports Analysis Centre of Canada, Canadian Pari-Mutuel Agency, and the Canadian American Law Enforcement Organization.