Overview
The Alcohol and Gaming Commission of Ontario's Strategic Plan 2025-2028 will guide our organization as we continue to provide world-class regulation to diverse and maturing sectors. Aligned with our vision and mandate, this plan sets out the goals, initiatives, and outcomes that will lead the AGCO’s focus over the next three years. The development of this Strategic Plan was guided by business best practices and deep engagement with stakeholders, our Board and AGCO staff whose insights and perspectives are reflected in this plan. This Strategic Plan will help us achieve our vision of being a world-class regulator that champions the public interest, consumer safety, innovation, and talent.
Strategic Goals
The AGCO’s plan establishes four key strategic goals:
- Reduce the Risk of Harm
- Foster Industry Sustainability and Innovation
- Strengthen Our Organizational Foundation
- Attract, Retain, and Develop Our People
The graphic below provides more details on each of the goals.
Our Mandate
To regulate in accordance with the principles of honesty and integrity, and in the public interest.
Our Vision
A world-class regulator that is innovative, proactive, inclusive and socially responsible.
Further mature our strategies and approaches for combatting illegal markets and enhance proactive harm reduction programs and processes.
Advance the reduction of red-tape and unnecessary regulatory burden, expand our support of innovation in regulated sectors, and increase agility in responding to evolving market trends and needs.
Continue to utilize modern operating models and advance our capabilities, tools and systems in a way that builds digital technology into our core work, providing streamlined and increasingly helpful services to our stakeholders.
Build and strengthen the talent and skills of our team to offer leading services to stakeholders, while championing a culture of diversity, inclusion and accessibility.