Introduction: Charitable Gaming Eligibility iAGCO Submission Guide
This guide contains detailed information to assist organizations in submitting an application to determine eligibility to obtain a charitable gaming licence.
The AGCO issues lottery licences in accordance with the framework set out in the Criminal Code (Canada) and Order in Council 208/2024. Under the Gaming Control Act, 1992, the AGCO is responsible for registering suppliers who provide goods and services to lottery licensees. The AGCO also assesses electronic gaming equipment to ensure that it meets the Registrar's Standards.
The current regulatory framework is based on six key elements:
- Criminal Code (Canada)
- Gaming Control Act, 1992 and its Regulations
- Order-in-Council 208/2024
- Terms and conditions
- Standards and Directives issued by the Registrar
- Lottery Licensing Policy Manual, together with all updates and information bulletins.
Requests for Assistance
If you require assistance with your application, speak to your AGCO Licensing and Eligibility Officer or email the Licensing Office at lotterylicensing@agco.ca.
You can also email AGCO Customer Service at customer.service@agco.ca or call 416-326-8700 or 1-800-522-2876 (toll-free in Ontario) Monday to Friday from 8:30 a.m. to 5 p.m. ET.
You may also submit your inquiry anytime via iAGCO. The iAGCO Information page also provides additional information that may help answer your questions.