Vision
A world-class regulator that is innovative, proactive, and socially responsible.
Mandate
To regulate in accordance with the principles of honesty, integrity, and in the public interest.
Our Strategic Goals
- Modern Regulator
- Service Excellence
- People First
Our Key Commitments
- Modern regulator:
- Risk-based, outcomes-based, compliance focused
- Strategy-driven
- Evidence-based
- Digital-first mindset
- Service excellence:
- Reduce regulatory burden
- Value for money
- Support innovation and consumer choice
- Customer-centred and responsive
- People first:
- Culture of accountability and trust
- Empower people and foster growth
- Outcomes-based and coaching-oriented leadership
- Progressive, flexible and inclusive