Skip to main content
Alcohol and Gaming Commission of Ontario
  • Français
Log in to iAGCO

Main navigation

  • SVG
    Alcohol
    • Licences and permits
      • Special occasion permits
      • Liquor sales
      • Convenience and grocery stores
      • Manufacturers
      • Liquor delivery
      • Ferment on premises
    • Responsibilities and resources
      • Standards, acts and regulations
      • Liquor licensing fees
      • Compliance tips and resources
      • Guides
      • Information sheets
      • Responsible liquor sale, service and delivery training
      • For municipalities
      • Status of current applications
      • Hearings and Appeals
      • Find a licensed alcohol retailer
      • For First Nations
    • Contact the AGCO
      • Ask a question
      • Submit a complaint
      • Object to a new liquor licence
      • News: Alcohol
  • SVG
    Lottery and gaming
    • Registration
      • Gaming assistants
      • Gaming-related suppliers
      • Non-gaming-related suppliers
      • OLG lottery
      • Casinos
      • Internet gaming
      • Charitable gaming
    • Responsibilities and resources
      • Standards, acts and regulations
      • Guidance and resources
      • Safer gambling
      • Hearings and appeals
      • Gaming registration fees
    • Contact the AGCO
      • Ask a question
      • Submit a complaint
      • Submit an internet gaming complaint
      • News: Lottery and Gaming
  • SVG
    Cannabis
    • Licences and authorizations
      • Retail operator licence
      • Retail store authorization
      • Retail manager licence
      • Manage your retail licence or authorization
    • Responsibilities and resources
      • Standards, acts and regulations
      • Guides and information
      • Compliance tips and resources
      • Fees and payment
      • For cannabis retail staff
      • Status of current cannabis retail store applications
      • Map of stores
      • For First Nations
      • For municipalities
    • Contact the AGCO
      • Ask a question
      • Submit a complaint
      • Object to a new cannabis licence
      • News: Cannabis
  • SVG
    Horse racing
    • Licensing
      • Horsepersons
      • Racetrack and teletheatre operators
    • Responsibilities and resources
      • Acts and regulations
      • Guides and information
      • Rules of racing and directives
      • Resources
      • Fees and payments
      • Hearings and appeals
      • List of racetracks and race dates
      • List of approved teletheatres
    • Contact the AGCO
      • AGCO Licensing Office Hours
      • Ask a question
      • Submit a complaint
      • News: Horse Racing
  • SVG
    About the AGCO
    • What we do and who we are
      • Who we are
      • What we regulate
      • How we regulate
      • Service Standards
      • Stakeholder engagements
    • Governance and social responsibility
      • Diversity, inclusion and accessibility
      • Open data, publications and reports
      • Freedom of Information Requests
    • Information
      • Ask a question
      • Submit a complaint
      • Ways to contact the AGCO
      • News
      • Careers
Print this page

Breadcrumb

  1. Home

File
agco_annual_report_2020-2021_en.pdf
Line of Business
General
Description
Annual Report 2020-2021 PDF for Download

Help us improve the AGCO website

The AGCO values your thoughts. Your assistance in providing feedback helps us to improve the online experience.

Take the survey

Alcohol and Gaming Commission of Ontario

Questions or comments?

There are many ways to contact the AGCO.
Contact us
Connect with us Twitter LinkedIn
© King’s Printer For Ontario

Footer

  • Careers
  • About the AGCO
  • Privacy
  • Disclaimer

Main navigation - Mobile

Log in to iAGCO
  • Français
  • Alcohol
    • Licences and permits
      • Special occasion permits
        • Apply to sell or serve alcohol at a private event
        • Apply to sell or serve alcohol at a public event
          • General public event, including charity events
          • Industry promotional events
          • Tailgate parties
          • Auctions
      • Liquor sales
        • Liquor sales licence
          • Apply for a liquor sales licence
          • Manage your liquor sales licence
        • Mini bar licence
          • Apply for a mini bar licence
        • Endorsements
          • Mini bar endorsement
          • Caterer's endorsement
          • Brew pub endorsement
          • Wine pub endorsement
          • Golf course endorsement
          • Bring-your-own-wine endorsement
          • Room service endorsement
      • Convenience and grocery stores
        • Apply for a convenience store or grocery store licence
        • Managing your licence
        • Wine boutique sales agent endorsement
      • Manufacturers
        • Brewery
        • Distillery
        • Winery
          • Off-site winery retail store
            • Apply
            • Manage
          • Wine boutique endorsement
        • Apply for a manufacturer's licence
        • Manage a manufacturer's licence
        • Represent a manufacturer
          • Apply
          • Manage
        • Opening, closing or relocating a Brewers Retail Inc. store
      • Liquor delivery
        • Apply
        • Manage
      • Ferment on premises
        • Apply
        • Manage your licence
    • Responsibilities and resources
      • Standards, acts and regulations
      • Liquor licensing fees
      • Compliance tips and resources
        • Compliance support for convenience and grocery stores
        • Hours for liquor sale, service and delivery
        • Signage requirement - warning sign for consumption of liquor during pregnancy (Sandy’s Law)
        • Key liquor industry contacts
        • Risk-based licensing (LSL)
        • Risk-based permitting (SOP)
      • Guides
      • Information sheets
        • Checking ID
        • House policies
        • Illegal liquor
        • Keep drugs out of your establishment
        • Recognizing intoxication
        • Responsible service in multi-room karaoke bars
        • Legal drinking age and photo ID
      • Responsible liquor sale, service and delivery training
      • For municipalities
      • Status of current applications
      • Hearings and Appeals
      • Find a licensed alcohol retailer
      • For First Nations
        • Alcohol retail in convenience and grocery stores in First Nations communities
    • Contact the AGCO
      • Ask a question
      • Submit a complaint
      • Object to a new liquor licence
        • How to file an objection in response to a Liquor Sales Licence application
      • News: Alcohol
  • Lottery and gaming
    • Registration
      • Gaming assistants
        • Apply
        • Manage your registration
      • Gaming-related suppliers
        • Apply
        • Manage
      • Non-gaming-related suppliers
        • Apply
      • OLG lottery
        • Lottery retailers
          • Apply
          • Renew or Manage
        • Lottery suppliers
      • Casinos
        • Casino operators
          • Apply
          • Manage your registration
        • Casino suppliers
      • Internet gaming
        • iGaming operators
          • Apply
          • Manage your registration
        • iGaming suppliers
      • Charitable gaming
        • Charitable gaming lottery licences
          • Types of charitable gaming lottery licences
            • Bingo events
            • Raffle lottery licence
              • Apply for a raffle lottery licence
              • Checklist for Catch the ace
              • Checklist for an electronic raffle
            • Apply for a Special occasion gaming licence
            • Apply for a Super jackpot licence
            • Apply for a Break open ticket licence
            • Apply for a Loonie progressive licence
            • Apply for a Social gaming licence
            • Apply for a fair or exhibition gaming event licence
          • Where to get a lottery licence
          • Charitable gaming eligibility (CGE)
          • Apply for a charitable gaming licence
        • Charitable gaming registrations
          • Bingo halls
            • Non-pooling bingo halls
            • Pooling bingo halls
            • Bingo hall charity association licence
              • Manage your registration
          • Charitable gaming suppliers
          • Register as a break open ticket seller
    • Responsibilities and resources
      • Standards, acts and regulations
        • OLG lottery retail
          • Lottery Retailers: Understand Your Obligations (brochure)
        • Casinos
        • Internet gaming
          • iGaming standards FAQs
        • Charitable gaming
          • Bazaar Licence Terms and Conditions
          • Consolidated Designated Trust Accounts: Terms and Conditions
          • Loonie Progressive Game Licence Terms and Conditions
          • Lottery Licence Terms and Conditions
          • Lottery Licensing Policy Manual (LLPM)
          • Media Bingo Licence Terms and Conditions
          • Table Board Bingo Event Terms and Conditions
          • Trust Accounts
          • ​Hall Charities Association Electronic Funds Transfer Terms and Conditions
          • Social Gaming Licence Terms and Conditions
        • Electronic Gaming Equipment and Systems
      • Guidance and resources
        • OLG lottery retail
        • Casinos
        • Charitable gaming
          • Conduct and manage in the Criminal Code
          • Charitable gaming forms for municipalities
          • Regulatory Submissions iAGCO Guide
          • Social Gaming Licence Guide
        • Internet gaming
          • Frequently Asked Questions – Internet Gaming
          • Independent Integrity Monitors
          • Prospective Gaming Related Supplier Roadmap to Going Live in Ontario
          • Roles of the AGCO and iGaming Ontario
          • Benefits of Playing on a Regulated Site
          • Sport and Event Betting in Ontario — Player Information
        • Other resources
      • Safer gambling
        • Player Support & Information - Online Gambling (igaming) and Sport and Event Betting
      • Hearings and appeals
        • Lottery Ticket Disputes
      • Gaming registration fees
        • Casino Gaming Registration Fees
        • Charitable Gaming Fees
    • Contact the AGCO
      • Ask a question
      • Submit a complaint
      • Submit an internet gaming complaint
      • News: Lottery and Gaming
  • Cannabis
    • Licences and authorizations
      • Retail operator licence
        • Apply
      • Retail store authorization
        • Apply
      • Retail manager licence
        • Apply
      • Manage your retail licence or authorization
        • Make changes
        • Renew
    • Responsibilities and resources
      • Standards, acts and regulations
        • Registrar's Standards for Cannabis Retail Stores
      • Guides and information
        • Guidance Document — Inducements Rules for Licensed Cannabis Retailers
        • Hearings - Cannabis
        • Non-Cannabis Related Business Requirements
        • Supplementary Questionnaire
        • Steps to become a cannabis retailer
      • Compliance tips and resources
        • Schedule of Monetary Penalties: Cannabis Licence Act, 2018 and Regulation 468/18
      • Fees and payment
      • For cannabis retail staff
      • Status of current cannabis retail store applications
      • Map of stores
      • For First Nations
        • Cannabis retail stores on First Nations reserves - Questions and Answers
        • First Nations Band Council Decisions
      • For municipalities
        • Frequently Asked Questions: Municipal
        • List of Ontario municipalities prohibiting or allowing cannabis retail stores
    • Contact the AGCO
      • Ask a question
      • Submit a complaint
      • Object to a new cannabis licence
      • News: Cannabis
  • Horse racing
    • Licensing
      • Horsepersons
        • Horseperson and individual licences
          • Apply for a horseperson licence
          • Renew and manage your horseperson licence
        • Business-related licence
          • Apply
          • Renew and manage
      • Racetrack and teletheatre operators
        • Racetrack operator licence
          • Apply
          • Renew and manage
        • Racetrack site licence
          • Apply
          • Renew and manage
        • Teletheatre registration
          • Apply
          • Renew and manage
    • Responsibilities and resources
      • Acts and regulations
        • Licensing Changes in Ownership
        • The Regulation of Horse Racing in Ontario
      • Guides and information
        • @AGCO_Racing X Account | List of Short Forms
        • @AGCO_Racing X account terms of use
        • AGCO Racing Operations
        • Equine Drug Program Process Changes Frequently Asked Questions
        • Equine Drug Program Working Group Summary Report - February 8, 2018
        • Equine Drug Program
        • Equine Health Program
        • Health and Safety Working Group Summary Report — March 7, 2018
        • Horse Racing Licence Guide: Racetracks and Teletheatres
        • Horsepersons Licence Guide
        • New Teletheatre Licensing Process
        • Officiating Working Group Summary Report - October 10, 2017
        • Regulatory submissions guide
        • Special Event Teletheatre Licensing Process: Process and Required Documents
        • Summary: Non-Regulatory Feedback
        • Testing Programs
        • Thoroughbred - Corporate Licensing
        • Thoroughbred - Individual Licensing
        • Thoroughbred - Licensing Process
      • Rules of racing and directives
        • Rules of standardbred racing
        • Rules of thoroughbred racing
        • AGCO Equine Medication Use and Awareness Program
        • Changes to the Human Drug and Alcohol Program
        • Directives
        • Enhancing Participant Welfare and the Integrity of Horse Racing
        • Horse Racing Consultation: Interference Rules Adjudication
        • Initial Rule Changes and Policy Reforms March 2017
        • Racing Tips
        • Violations of the Rules
        • Standardbred Winter 2021 Rule Revisions
        • Standardbred iAGCO Rule Revisions
        • Thoroughbred Winter 2021 Rule Revisions
        • Thoroughbred iAGCO Rule Revisions
      • Resources
        • AGCO's Horse Racing Regulatory Functions
        • Equine positive test data
        • FIRE SAFETY PLANS - Minimum Requirements
        • General external resources
        • Horse Racing Regulatory Reform and Engagement
        • Licensed veterinarians list
        • Official Lists
        • Official race reports
        • Ontario Racing Commission Expense Disclosure Archives
        • Race day contact list
        • Weather
      • Fees and payments
      • Hearings and appeals
      • List of racetracks and race dates
        • Race Date Calendar Archives
        • New racetracks
      • List of approved teletheatres
    • Contact the AGCO
      • AGCO Licensing Office Hours
      • Ask a question
      • Submit a complaint
      • News: Horse Racing
  • About the AGCO
    • What we do and who we are
      • Who we are
        • History of the AGCO
        • Biographies of Current Board Members
        • Mission, vision and mandate
        • Organizational structure
      • What we regulate
        • Alcohol
        • Lottery and gaming
        • Cannabis
        • Horse racing
      • How we regulate
        • Standards
        • Compliance activities
        • Acts and Regulations
        • Mystery shopper program
        • Impaired driving programs
        • Hearings and appeals
        • Monetary penalties
      • Service Standards
        • Accessible Customer Service Policy Statement
      • Stakeholder engagements
        • How to provide feedback
    • Governance and social responsibility
      • Diversity, inclusion and accessibility
      • Open data, publications and reports
        • Financial statements
        • Annual Reports
        • Business plans
        • Mandate letters
        • AGCO Board Resolutions
        • Open data and disclosure
          • Data Inventory
          • Executive Compensation Framework
          • Travel, Meal and Hospitality Expenses
      • Freedom of Information Requests
    • Information
      • Ask a question
      • Submit a complaint
      • Ways to contact the AGCO
        • Questions, complaints, and objections
          • Requesting an Alcohol Related Hearing (NOP)
          • Requesting an Alcohol Related Hearing (OMP)
          • Requesting a Cannabis Related Hearing (NOP)
        • Object to a proposed application - Liquor sales
        • Object to a proposed application - Cannabis sales
        • File an internet gaming complaint
        • Terms, Privacy and Copyright
        • iAGCO information
          • iAGCO enabled services
      • News
      • Careers
        • Our Community
        • Who we Hire
        • Why Choose the AGCO
Log in to iAGCO
  • Français

MonsidoScript