Printer-friendly version Supplementary Note to the 2021-2022 Business Plan 1. Executive Summary 2. Mandate 3. Overview of Programs and Activities 4. Environmental Scan and Risks 5. Strategic Direction and Implementation Plan 6. Staffing, Human Resources, and Compensation Strategy 7. Information Technology / Electronic Service Delivery Plan 8. Initiatives Involving Third Parties 9. Communication Plan 10. Diversity and Inclusion Plan 11. Multi-Year Accessibility Plan 12. Three-Year Financial Plan 13. Performance Measures and Targets Supplementary Note to the 2021-2022 Business Plan ›