Printer-friendly version Alcohol and Gaming Commission of Ontario90 Sheppard Ave E., Suite 200Toronto, ON, M2N 0A4(416) 326-8700www.agco.cacustomer.service@agco.caApproved by the AGCO Board of DirectorsDecember 18, 2019 1. Executive Summary 2. Mandate 3. Overview of Programs and Activities 4. Environmental Scans and Risks 5. Strategic Direction and Implementation Plan 6. Human Capital Plan 7. Information Technology / Electronic Service Delivery 8. Initiatives Involving Third Parties 9. Communication Plan 10. Diversity, Inclusion and Accessibility Plan 11. Multi-Year Accessibility Plan 12. Three-Year Financial Plan 13. Performance Measures & Targets Appendix A: Appointments to the AGCO Board of Directors Appendix B: Strategic Alignment & Performance Measures 1. Executive Summary ›