Authorized Cannabis Retail Stores: What Customers can Expect

Inside

Security cameras inside and outside

Staff are at least 19 years old and trained

  • Staff will not sell to intoxicated people

Cannabis is stored securely and only staff may handle it before it’s been purchased

  • Cannabis is from the Ontario Cannabis Store (OCS) and remains in federally required packaging.
  • Sensory display containers may be available to see and smell product.
  • Customers can buy up to 30 grams (about one ounce) of dried cannabis (or equivalent) at one time.

Information on responsible use available

AGCO store authorization prominently displayed

Only the following can be sold or charged for:

  • Cannabis (dried flower/pre-rolls, oils/capsules, seeds, edibles, beverages)
  • Cannabis accessories
  • Items related to cannabis or its use, or which are cannabis-themed
  • Shopping bags
  • Delivery services

Outside

Clearly marked signage

Provincial Cannabis Retail Store seal displayed

No entrance for people under 19

Staff must check the ID of anyone who appears to be under 25.

Stores can be open from 9 am – 11 pm

No cannabis or accessories visible

Websites, apps or other similar online platforms

Reasonable measures are taken to ensure that customers accessing platforms are at least 19 years old

Provincial Cannabis Retail Store seal displayed

Retail Store Authorization information made available

View the official map of AGCO-authorized cannabis stores