Application Process

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How to Apply for a Cannabis-related Licence or Authorization

Cannabis-related applications will be accepted online only via iAGCO.

iAGCO is the AGCO’s online service delivery portal that offers its customers a convenient and digital way of doing business with the Commission. To access services from the iAGCO portal, you must first create an account and login. 

Once an account has been created and you are logged in, the portal can be used to apply for, and manage and view the status of your cannabis-related licences and authorizations, including applications, renewals and modifications.

For more information on iAGCO, please visit the iAGCO Information page.

 

Applying for a Cannabis Retail Operator Licence 

In addition to submitting an online application via the iAGCO portal, you will need to provide supporting information/documentation.

If you are applying for a CROL, prior to the Licence being issued (i.e. your licence cannot be issued without the required documentation):

  1. Tax Compliance Verification (TCV) Confirmation Code
    Applicants must provide their Tax Compliance Verification (TCV) confirmation code.  For more information, please refer to the Tax Compliance Verification (TCV) Program.
  2. Constituting Document(s)
    One or more of the following documents must be uploaded:
    • Certificate or articles of incorporation
    • Charter/By-Laws
    • Partnership Agreement
    • Limited Partnership Agreement
    • Limited Partnership Declaration
    • Shareholder's Agreement
    • Trust Agreement
    • Any other constituting documentation relevant to the entity
  3. Schematic Diagram
    If the corporate structure of the applicant has more than one level, a schematic diagram depicting the relationship among all parent, controlling, subsidiary, affiliated and commonly controlled companies is required.  In the case of a corporation, ownership identified must total 100%. 
  4. Details of Shares
    A document listing all classes and series of shares in the entity. For each class/series, include its name, number of authorized shares, number of issued shares, any rights, privileges, restrictions, conditions as well as name of each shareholder who meet percentage threshold requirements set out for cannabis applicants.
  5. Financial Statements
    Financial Statements (balance sheets, income statements, cash flow statements, etc.) for the last fiscal year. If available, please provide audited consolidated financial statements.
  6. Tax Return and Tax Assessment
    A completed tax return and tax assessment for the last fiscal year available.

  7. Personal History
    A Personal History (using the form provided on iAGCO) for all employment and/or unemployment (including education, parental leave, etc.) will be required from:

    • Applicants who are Sole Proprietors
    • Disclosed individuals.

    Please note, the Registrar will consider every application for a retail operator licence, and may;

    1. issue the retail operator licence, if the applicant has met the application requirements, is not ineligible and has paid the required fee
    2. issue the licence, with proposed conditions to be attached
    3. issue a proposal to refuse the application

If you receive a proposal to refuse your application, you may request a hearing/appeal before the Licence Appeal Tribunal. For more information on the LAT, please visit the LAT website.

Apply for an ROL 

Applying for a Cannabis Retail Store Authorization 

To apply CRSA, the applicant must either hold a valid CROL issued by the AGCO or have submitted an application for a CROL with the AGCO. Applications for both can be submitted at the same time.

A cannabis retail store must be the only business that operates out of the proposed location, and the business cannot also operate as a restaurant, coffee shop, pharmacy, convenience store, etc.  For more information, see Retail Store Requirements.

Licensed Producers

A LP and its affiliates are eligible to apply for a single CRSA. The proposed cannabis retail store must be located on or within the site set out in the federally- issued production licence.

Business Requirements

For a CRSA to be issued, certain business requirements must be in place prior to opening to ensure the store is ready to order, receive and appropriately secure cannabis products. For example, store operators are required to ensure:

  • Cannabis and accessories will not be visible from the exterior of the premises
  • A secure, high-resolution surveillance system will be in place at all times
  • Cannabis will be stored securely at all times and be accessible only by staff

For more information on the standards and requirements for a cannabis retail store, please refer to the Registrar’s Standards for the Cannabis Retail Stores, the Cannabis Licence Act, 2018 and its regulation.

Required Documents

The following documents must be submitted prior to a CRSA being issued: 

  1. Business Name Registration 
    The business name under which you intend to operate may have to be registered under the Business Names Act. For information regarding business name registration please call toll free 1-800-361-3223 or visit Service Ontario. 
  2. Proof of Ownership / Tenancy  
    Proof of Ownership / Tenancy (lease agreement, property deed, rental agreement etc.). 
  3. Agreements not disclosed on the CROL application. See Supplementary Questionnaire for more information.

Additional information / documentation may be requested as required to determine eligibility for a CRSA.

Pre-Authorization Inspection

Before a CRSA can be issued, the store location will be inspected by an AGCO Inspectors to confirm/verify that all eligibility and store-specific criteria are met. During the pre-authorization inspection, AGCO Inspectors will provide you with information about your responsibilities under the Cannabis Licence Act, 2018, its regulation and the Registrar’s Standards for Cannabis Retail Stores, and address any operational questions and/or concerns you may have related to the retail sale of cannabis.

For more information, see the Retail Store Pre-Authorization/Opening Inspection of this Guide.

Conditions

CRSAs may be subject to conditions specified by the Registrar pursuant to the Cannabis Licence Act, 2018.

Please note that the Registrar will consider each application for a CRSA and may:

  1. issue the CRSA if the applicant has met the application requirements, is not ineligible and has paid the required fee
  2. refuse the application.

The Registrar’s decision to issue or not issue a CRSA is final. Relief may be sought by way of an Application for Judicial Review to the Superior Court of Justice.

Apply for an RSA

Applying for a Cannabis Retail Manager Licence 

The following document(s) will be required before a CRML can be issued:

  1. Personal History
    A Personal History (using the form provided on iAGCO) for all employment and/or unemployment (including education, parental leave, etc.) 
  2. Tax Return or Tax Assessment
    A completed tax return and tax assessment for the last fiscal year available. 

Please note that the Registrar will consider every application for a retail store manager, and may:

  1. issue the CRML, if the applicant has met the application requirements, is not ineligible and has paid the required fee or
  2. issue the licence, with proposed conditions to be attached
  3. issue a proposal to refuse the application

If you receive a proposal to refuse your application, you may request a hearing/appeal before the LAT. For more information on the LAT, please visit the LAT website. 

Apply for an RML