Cannabis Retail - Modifications to Existing Licences/Authorizations and/or Changes to Information

Removing a Condition on a Cannabis Licence/Authorization

If you have a condition(s) on your CROL, CRML, and/or CRSA, and circumstances have changed, you may apply to have a condition removed. Depending on the manner in which the condition was added to your licence and/or authorization you will be required to apply to either the Registrar of the AGCO or the Licence Appeal Tribunal.

You may apply to the Registrar to have a condition on your licence and/or authorization removed if:

  • The condition was imposed on a licence/authorization by the Registrar with your consent pursuant to the Cannabis Licence Act, 2018.
  • The condition was imposed on the licence/authorization by the Registrar as part of the AGCO’s risk-based licensing process. Risk-based licensing conditions can only be removed if the Registrar determines that the risk designation is no longer necessary. 

Please note that the Registrar will only consider removing a condition if the circumstances that required it have changed and it is deemed to no longer be necessary. To request a removal of conditions, you must log into iAGCO, select "Request a Change", select the appropriate licence and/or authorization and select "Removal of Condition(s) on Consent" to submit all relevant information and supporting documentation.

You may apply to the LAT to have a condition on your licence and/or authorization removed if:

  • The condition was imposed by a panel of the LAT after a hearing

In this case, you must consult the LAT website for the applicable forms and process.

Changing Legal Entity Type

Cannabis licences and/or authorizations are non-transferable. If you are the holder of a CROL and/or CRSA and would like to change your legal entity type (for example, sole proprietor to a corporation) you must submit a new application and applicable fees.

Change Operator at Existing Authorized Store

Cannabis licences and/or authorizations are non-transferable. If a new operator intends to take over an existing authorized store from the existing licensee, a new CRSA application and applicable fees must be submitted.

If there is cannabis inventory already onsite at the authorized retail store, the existing licensee and the applicant must reach an agreement regarding the inventory. If the applicant does not wish to take on the cannabis inventory the licensee must determine what to do with inventory (as outlined in Standard 2.2, All cannabis must be stored securely until it is sold, destroyed, or returned to the OCS or the Licensed Producer).

Corporate Structure Changes

To notify the AGCO of corporate structure changes as outlined in the Registrar’s Standards for Cannabis Retail Stores, you must log into iAGCO, select “Request a Change”, select the appropriate CROL and select “Corporate Structure Update” to submit all relevant information and supporting documentation, including disclosure.

New Sources of Funding and/or Agreements

The holder of a CROL is required to notify the Registrar within five (5) business days of entering into any agreements or of any new sources of funds used to support the operations of their cannabis business.

To disclose third party agreements or new sources of funds, you must log into iAGCO, select "Request a Change", select the appropriate CROL and select "New and/or Changes to Agreements or Sources of Funds" to submit all relevant information and supporting documentation.

Adding and/or Changing Names

Licensees are reminded that their store’s operating name must match what is set out on the CRSA per the Registrar’s Standards for Cannabis Retail Stores.

If the licensee is a corporation, partnership or sole proprietorship, its business trade (operating) name may have to be registered under the Business Names Act. For information and forms, please see the Ontario.ca Central Forms Repository. Forms must be forwarded to the Companies and Personal Property Security Branch for processing.

Note:

  • CRML holders changing their legal name should submit this change in relation to their CRML.
  • CROL holders changing the name of the legal entity should submit this change in relation to their CROL and any CRSA they hold.
  • CROL holders changing the operating name of their store must submit this change in relation to their CRSA. 

To request name change, you must log into iAGCO, select "Request a Change", select the appropriate licence and/or authorization and select "Adding and/or Changing Names" to submit all relevant information and supporting documentation.

Request to Cancel a Licence and/or Authorization

The Registrar may cancel a licence or authorization if the holder makes a request to the Registrar in writing and surrenders the licence or authorization.

If you are a licensed operator permanently closing an authorized store, in addition to notifying the AGCO of the permanent closure through the notification matrix, you must also submit a separate request to cancel your authorization.

To request a cancellation of your licence and/or authorization, you must log into iAGCO, select "Request a Change", select the appropriate licence or authorization and select "Request to Cancel" to submit the request and to provide the required documentation.

Note:

  • If the holder of both a CROL and CRSA wants to cancel their CROL, they must submit a request to cancel and surrender each CRSA to the Registrar together with the CROL.
  • Operators must comply with the requirements specified by the Registrar respecting any cannabis left unsold or undistributed as a result of the cancellation and ensure that final reporting obligations are completed.
  • If the licensee is a corporation, a board resolution confirming the decision to cancel may be required.