Compliance Services Inspections

In 2018-2019, Compliance Services achieved a milestone in its modernization, transitioning away from having sector-specific Inspectors for the alcohol, gaming and horse racing lines of business to fully trained, multi-sector Inspector roles. This change provides the AGCO with increased flexibility to monitor compliance more efficiently. For example, only one Inspector is needed to inspect a grocery store that sells both alcohol and lottery tickets, rather than formerly needing to send an inspector from each line of business. The Inspector model continues to focus on risk as the key factor in planning regulatory assurance activities. This supports the AGCO’s focus on the desired outcomes of its regulation.

TABLE 10 – Compliance Services Inspections – Cannabis

 

TABLE 11 – Compliance Services Inspections – Raffles

 

In addition to commercial gaming inspections, (see second paragraph under "3. Charitable Gaming (cGaming)", the AGCO continued to conduct inspections at sites that fall under O.Reg 207(1)(b) of the Criminal Code. These sites are conducted and managed by the OLG.

AGCO Inspectors also provide education and outreach to the charitable gaming sector to ensure continued compliance. In 2018-2019, Inspectors 81 Inspections and found 2 Violations.