Educational requirements

Under Ontario law, all cannabis retail employees, managers and store authorization holders are required to successfully complete an AGCO Board-approved cannabis retail employee training program prior to their first day of work in the store.

Individuals required to complete the training include:

•    Holders of CRSAs;
•    Holders of CRMLs(Store Managers);
•    Any other individuals who work in a cannabis retail store, including those completing deliveries
•    Individuals providing security services
 It is the responsibility of the CRSA holder to ensure that all employees have met this educational requirement. 

The AGCO Board has approved two cannabis retail employee training programs:

1. CannSell ($69.99+HST) 

2. CTC 1: Cannabis Retail Certification Program ($64.99+HST)
    

All AGCO Board approved programs train cannabis retail employees on the safe and responsible retail sale of cannabis. The training programs take approximately four hours to complete and are delivered online in both English and French. Learners must score at least 80% on the final exam in order to successfully complete the program.